Website privacy policy
Self-builder will use its best endeavours to safeguard the privacy of its website visitors. This policy explains the website data processing practices of Self-builder.
What information do we collect?
We will collect personal details appropriate to the service you require. In some areas, this may simply mean registering your name and address. Other online forms will require more information so that all the appropriate elements of your service request will be dealt with in a timely manner.
What do we use personal information for?
There are various reasons that we need to collect personal data. For example, we may need to ask you for your contact details for correspondence purposes, in order to fulfil our statutory obligations and regulatory responsibilities and to fulfil your insurance requirements.
We may contact you to either provide information about new services or get your feedback on how well we are performing. In any event we will only ever obtain information from you that is ‘fit for purpose’ and does not constitute an invasion of your privacy.
To provide certain products or services we may need to share your details with carefully selected suppliers and third parties. Please note that in agreeing to share these details you have not forfeited your rights as prescribed under the Data Protection Act 1998 we will continue to apply the same level of care to safeguard your privacy and use of your information across all our services.
Information to improve our site
We collect web statistics automatically about your visit to our site based on your IP address. This information is used to help us follow browsing preferences on our site so that we can regularly improve our web site. We do not use this information to identify you as an individual and you will remain anonymous, unless you are asked to identify yourself by completing a form or an online transaction. The information we gather will also enable us to better understand your needs and how you use council services so that we can continue to improve our performance over time.
Cookies
If you complete our online registration process, or subsequently login to the site, we will use cookies to remember your preferences during your current visit, and any future visits provided the cookie was not deleted in the interim. These cookies can be deleted at the end of each visit by logging out of the site. Your browser help text will contain information about how to refuse cookies from our site should you wish. Refusing cookies from our site will affect your ability to perform online transactions and pre-fill forms with your name and contact details where relevant.
Access to Information – Data Protection and You
Under the Data Protection Act 1998, you can make a formal request for the following information
- clarification that your personal data is being processed by us
- a description and copy of such personal data
- the reasons why such data is being processed
- details of to whom they are or may be disclosed
Contact
If you have any comments or concerns regarding this policy please
contact us.